Detalls del llibre
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
Llegir més - Autor/a The Culinary Institute Of America (CIA)
- ISBN13 9781118116876
- ISBN10 1118116879
- Pàgines 304
- Any Edició 2014
- Fecha de publicación 10/02/2014
- Idioma Alemany, Francès
Ressenyes i valoracions
Remarkable Service (Alemany, Francès)
- De
- The Culinary Institute Of America (CIA)
- |
- Wiley (2014)
- 9781118116876



