`[In this book] "difficult clients" is meant as "difficulties with clients"... I like to be challenged in my thinking and there was much about this book that I found thought-provoking and challenging, and which made me re-examine my basic philosophy and approach to counselling... For the newly trained counsellor this book offers organizational, practical and theoretical advice... it gives a good academic overview of understanding how client-counsellor interactions can become difficult, together with some preventative techniques and case-work examples' - Counselling, The Journal of The British Association for Counselling

Counsellors and other mental health professionals will inevitably encounter clients who are