Based on in-depth interviews with top supply chain executives in twenty companies and a thorough review of supply chain management research, Supply Chain Management presents a comprehensive model of supply chain management. Contributors, all supply chain experts with real world experience, clearly define supply chain management, identify those factors that contribute to effective supply chain management, and suggest how the adoption of a supply chain management approach can affect business strategy and corporate performance. Each chapter opens with an executive summary and then provides practical guidelines on how companies can manage supply chains. The role of all the traditional business functions-marketing, sales, logistics, information systems, finances, customer services, and management-in supply chain management is also addressed. Supply Chain Management is an important and timely resource for students, managers, and others who need to better understand, manage and communicate about supply chain management.